Kasbah Smoke Footstool

How do you wash your rugs?

Rugs can be spot cleaned for smaller marks but every now and then will need a more thorough wash. Rugs up to 180x120cm can usually fit in a domestic washing machine but for a larger one, it will be better to try a large drum at the laundrette with the same washing instructions (maximum temperature of 40°C, non-bio liquid detergent). If this capacity is still not large enough, you can do what we sometimes do with ours which is wash outside by hand with a bucket of warm water and detergent in, and hose to rinse. If you pick a sunny day and can hang the rug up, it will dry quite quickly.

Can your products be tumble dried?

As they are made from recycled PET, our products are not suitable for tumble drying.

Can your products be ironed?

Our textiles should not need ironing, but are safe to gently iron if necessary. Please only use the lowest heat setting and bear in mind that our items are made with recycled PET. We always recommend using some form of cotton fabric as a barrier between the iron and your product to protect it.

If a product is out of stock, will you be getting more?

Our product pages have an option to enter your email address to be notified when a product is back in stock. If you still have further stock queries please contact customer services.

Does the length of the rug include the tassels?

The tassels are additional and not included in the measurements.

Do you offer bespoke sizing?

Unfortunately we don’t, if you would like a repeat pattern guide for a specific rug please contact customer services.

Can your Rugs, cushions and blankets be used outside? Will they fade?

Yes all our rugs, cushions, blankets and textiles can be used outside, they're UV stable, moth, mould and water resistant. As they are made from recycled PET, our products are all water resistant (not waterproof). They will absorb the water if they get soaked, but thankfully they dry pretty quickly and are mould-resistant so deal with damp conditions well. Having said this, I wouldn’t recommend leaving things outside for long periods of time when it’s wet so it’s best to store items dry inside over the winter so they can be enjoyed for years to come.

Do you offer free samples?

Yes, if you’re in the final throws of decision making but need to narrow your options down a little further please contact us to request specific rug samples and we’ll be happy to help.

Are your rugs really as soft as wool?

It’s hard to believe that our rugs really are as soft as wool. Hand loomed using our amazing recycled plastic yarn, thanks to their amazing plastic properties our open weave rugs are squishy and warm underfoot great for bedrooms and bathrooms and our flat weave rugs are soft and warm yet extremely hard wearing, capable of coping with the busiest of home lives with kids, dogs and the odd glass of spilt red wine.

Do your textiles shed microfibres?

As a company intent on having a positive impact on the environment, this is an issue we take seriously. When creating our products, we always ensure that our yarn is of a high tensile strength and stability to limit the shedding of microfibers. This property, along with the fact that blankets and rugs are washed less frequently than clothes, means our products are less prone to shedding. Where possible, items should be spot cleaned. If machine washing is necessary for your blankets and smaller items, and you are concerned about microfibers then we recommend using a microfiber filter or bag which minimises their entry into our wastewater systems. Our conventional and commercial washing machines are fitted with effective filters to trap these microplastics too. We have summarised this and further washing recommendations on our website, https://www.weavergreen.com/pages/tackling-microfibres

Do Weaver Green textiles off-gas?

We use only Food grade PET bottles, which are free from BPA and Phthalates, two of the chemicals most associated with fears from Off (or out) gassing. All our products are tested for chemical safety to stringent UK health and safety standards, including chemical makeup (absence of formaldehyde is a key check that we also implement in all our production testing) we pass all safety checks (also USA health and safety checks) for all our products.

If you haven’t found an answer to your question or would like to talk to someone please contact customer services and we’ll be happy to help.