Delivery Information

Delivery Prices

  • UK - Spend £50 or more for FREE delivery.  Orders under £50 are subject to a £4.50 delivery charge.
  • The Isle of Man & The Channel Islands - £10.00.
  • EU & Worldwide - International shipping by arrangement. Find out more below.

Christmas Orders 

Order anytime up until midday on Monday 19th December to have your items dispatched before Christmas (UK mainland orders only – please contact us to discuss overseas Christmas deliveries). 

Orders placed between Monday 14th November and Christmas will be eligible for our extended Christmas returns policy, giving you the opportunity to return unwanted gifts for exchange or refund up until Tuesday 31st January 2023. Please note this does not include our made to order ottomans. 

UK Deliveries

Deliveries within the UK, N.Ireland, Scotland, Jersey and Guernsey will be made on normal working days, Monday to Friday, and will usually occur between 8.00 am and 6.00 p.m. Delivery on Saturday cannot be guaranteed.

Whenever possible, goods will be dispatched by Courier post within 3-5 working days from the date of purchase however, due to high-levels of demand, delivery times can take 7-10 days from the date of your order. Due to our delivery being outsourced, we cannot always guarantee next day delivery, so please allow for this. Please also bear in mind there may be delays when ordering over weekends and national holidays when placing your order. If an order is needed for a definite date, please contact us prior to ordering, so we can advise beforehand.

In the unlikely event that your order has not arrived within 10 working days, please contact us as soon as possible so that we can look into this for you.

In the event that you select a business address, we shall be deemed to have delivered your order to its intended recipient by delivering it to the reception area of the business address and receiving from a duly authorised representative.

We will deliver to the address as you enter it and can not accept any liability for late or failed delivery if the quoted address is incorrect. Additional charges will be made for redirection or for re-delivery due to postcode error. We advise that if you are not sure of the address you should check it using the Post Office postcode and address finding service.

We are unable to accept orders for delivery to any address containing a PO Box Number.

EU & Worldwide Deliveries

At present, we regret it is not possible to make an international order directly via the website. We can however easily ship to international addresses so please contact us, detailing the items you would like to purchase and your address to get our most competitive shipping quote. 

If you have any questions about delivery please contact us prior to making your order.